Privacy Policy

Introduction

Clickyra is a digital marketing agency that helps businesses improve acquisition, retention, analytics, content, advertising, and website performance. In doing this work, we may process personal information from website visitors, leads, clients, vendors, and business contacts.

We believe privacy should be clear and practical. This policy describes the categories of information we collect, the reasons we use it, how long we keep it, and the choices available to you.

Information We Collect

We collect information you provide directly, information generated through website usage, and information needed to deliver marketing services. The exact information depends on how you interact with Clickyra.

• Contact details such as name, business email address, phone number, company name, and role.
• Project information such as marketing goals, website URLs, campaign needs, budgets, and service preferences.
• Communication records, including emails, form submissions, meeting notes, and support requests.
• Technical data such as IP address, browser type, device information, referring pages, pages viewed, and approximate location.
• Analytics and performance data used to understand website behavior, campaign effectiveness, and service quality.

How We Use Information

Clickyra uses personal information for legitimate business purposes, service delivery, communication, security, reporting, and compliance. We aim to use only the information reasonably needed for each purpose.

• To respond to inquiries, schedule calls, prepare proposals, and manage client relationships.
• To deliver services such as SEO, paid media, content marketing, email marketing, analytics, website design, and conversion optimization.
• To analyze website performance, diagnose technical issues, improve user experience, and measure marketing effectiveness.
• To send service-related communications, project updates, invoices, and administrative notices.
• To protect our website, systems, clients, and users from fraud, abuse, unauthorized access, and security threats.
• To comply with legal obligations, enforce agreements, and resolve disputes.

Cookies & Tracking Technologies

We may use cookies, pixels, tags, local storage, analytics scripts, and similar technologies to operate our website, remember preferences, understand traffic patterns, and evaluate the performance of marketing campaigns.

Some cookies are essential for site functionality. Others help us understand visitor behavior, improve content, or measure campaign attribution. You can usually manage cookie settings through your browser or device controls.

Third-Party Services

Clickyra may use third-party platforms to support website operations, analytics, advertising, customer communication, project management, payment processing, hosting, and service delivery.

These providers may process information according to their own privacy policies and contractual obligations. We choose service providers that support reliable operations, reasonable security practices, and business continuity.

• Analytics tools used to understand website performance and visitor behavior.
• Advertising platforms used to measure campaigns, conversions, audiences, and attribution.
• Email, CRM, scheduling, payment, hosting, and project management systems used to operate our business.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, deliver services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on the type of information, client relationship, contractual requirements, legal obligations, and operational needs. When information is no longer needed, we may delete, anonymize, or securely archive it.

Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

• Access controls for systems and accounts used to manage client and business data.
• Secure communication, password management, and account protection practices.
• Vendor review, limited data access, and operational procedures that reduce unnecessary exposure.

User Rights

Depending on your location and applicable privacy laws, you may have rights related to your personal information. We will respond to valid requests in accordance with applicable legal requirements.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to legal or contractual retention requirements.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information where required by law.

Children's Privacy

Clickyra’s website and services are intended for businesses and professional users. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

International Data Transfers

Clickyra may work with service providers, platforms, or infrastructure located in different countries. As a result, personal information may be processed or stored outside your state, province, or country.

When international transfers occur, we rely on appropriate safeguards where required, including contractual protections, provider security commitments, and other legally recognized transfer mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations. The updated version will be identified by a revised “Last updated” date.

If changes are material, we may provide additional notice where appropriate. Continued use of our website or services after an update means the revised policy applies going forward.